Virtual Legal Assistants Designed for Law Firms
Maximize your return on staffing investment and get back to the work you love with professional Virtual Legal Assistants. No recruiting necessary!
Tell us what you need
Share the tasks you'd love to hand off and the qualities you want to see in your assistant.
Get your perfect match
We'll handpick a vetted, experienced Virtual Legal Assistant who matches your requirements.
Take back your time
Start delegating! Your new VA gets to work, and you get back to growing your practice. It's that easy!
31hr
average time reclaimed each month
$10k+
average monthly revenue increase
288%
average return on investment
Example tasks
Delegate the dull stuff
Our Virtual Legal Assistants and Virtual Paralegals will tackle everything you'd have an in-house employee do for you.
Inbox management
Organizing and decluttering, reading and responding, categorizing and updating, etc.
CRM management
Updating clients or case statuses, adding contacts, and uploading documents to your CRM or Practice Management Software.
Sales outreach
Following up with leads via phone, email, direct message, etc.
Lead qualification
Determining if new leads have a case that falls into your practice area(s).
Calendar management
Scheduling, rescheduling, canceling, and monitoring your appointments.
Detailed client intakes
Completing long-form intakes with your new clients.
Document drafting & prep
Drafting documents, filling out templates, compiling information, etc.
Client billing & AP/AR
Following up with clients, collecting payments, making payments, and invoicing.
Project & office management
Overseeing special projects and staying on top of general office operations.
Client communications
Reaching out to clients on your behalf and responding to clients who contact your law firm.
Appointment reminders
Calling and/or messaging your appointments to remind and confirm in advance.
Translation services
Translating written documents or messages and real-time translation for meetings or phone calls.
Case management
Organizing documents, communications, timelines, and related files for each case.
Fact-checking & proofreading
Reviewing documents for grammatical or formatting errors and fact-checking for accuracy.
Legal research
Researching current and past legal cases to collect and compile relevant information.
Discover your legal support dream team
Our Virtual Legal Assistants have experience working in law firms across all practice areas, and many are even certified paralegals. Whatever you need help with, we have a VA for you.
Trusted by 1,500+ small law firms
Discover why attorneys trust Back Office Betties Legal Answering Service and Virtual Legal Assistants to support their law firms with A+ customer service.
Virtual Legal Assistant FAQs
How many Virtual Legal Assistants will I have?
Most commonly, one. However, the more, the merrier! We’ll match you with the Virtual Legal Assistant who is most qualified for your needs. If you have a diverse range of needs or want more than a full-time assistant, we will happily match you with however many assistants you require.
Where are Back Office Betties Virtual Legal Assistants located?
100% of Back Office Betties Virtual Legal Assistants and Receptionists are located in the United States.
What hours will my Virtual Legal Assistant be available?
Back Office Betties Virtual Legal Assistants are typically available during normal business hours.
How often will I communicate with my Virtual Legal Assistant?
It’s up to you. But it’s important to establish your communication expectations from the start. We require our Virtual Legal Assistants to respond to tasks and correspondence within one business day.
What if I don't like my Virtual Legal Assistant?
No worries! Back Office Betties’ proprietary VA matching service ensures that you’ll be matched with a Virtual Legal Assistant who understands your terminology, has experience with the work you need to be done, and is available during the hours you need them. However, if it isn’t working out for any reason, we’ll happily match you with a new Virtual Legal Assistant at no additional charge.
What's next after I sign up?
You’ll be matched with your perfect Virtual Legal Assistant typically within five business days after submitting your setup form. Your new VA will be in touch with you to schedule a free 30-minute meeting to go over your goals, tasks, and to get the ball rolling!