Monthly Plans Designed for Small Law Firms

Legal Answering Service

Virtual Legal Assistants

We’ll recommend the right plan based on your call volume and intake workflow to achieve scalable call management without sacrificing quality.

Choose the level of support that fits your firm’s workload, and get a dedicated Virtual Legal Assistant to restore focus, stability, and capacity.

Plans

Minutes Description Monthly Price Yearly Price Get Started Link
100 min Perfect for a new law firm just getting started. $324/mo $360/mo Get Started
200 min Ideal for law firms that are starting to take off. $603/mo $670/mo Get Started
400 min Popular! Loved by law firms with a steady call volume. $1,130/mo $1,255/mo Get Started
500 min Designed for law firms with a large call volume. $1,305/mo $1,450/mo Get Started
20 hours Admin support that lightens your workload and keeps tasks moving. $864/mo $960/mo Get Started
40 hours Popular! Your operational stability plan for consistent back-office support. $1,620/mo $1,800/mo Get Started
60 hours Expanded firm coverage for managing growth, volume, or complexity. $2,268/mo $2,520/mo Get Started

Have questions? Need a bigger plan?

Schedule a Discovery Call

Live answering hours: Mon–Fri, 5am–5pm PT. After-hours calls can be routed to voicemail, an on-call line, or returned by our team the next business day.

Fit-to-Firm Onboarding

All plans start with a 30-day onboarding that puts coverage in place from day one and settles your firm into the right level of virtual receptionist support, based on real call volume, not a guess.

  • 100 minutes or 30 days, whichever comes first
  • No surprise charges (everything reviewed and approved by you)
  • Setup, team training, calibration, and analysis included
  • Concludes with a personalized plan, right-sized to your needs

Features

Get more than a friendly voice

Get a team of 100% US-based, legal-specialized Virtual Receptionists who become a true extension of your law firm.

  1. Legal-specialized: Confident and professional management of your sensitive legal calls.
  2. Personalized to your firm: Customized call handling created to achieve your law firm's goals.
  3. Transparent pricing: Pricing based on your actual usage. Your call minutes are never rounded up.
  4. Lead qualifying: Screening leads to accurately determine if their case fits into your practice area(s).
  5. Custom legal intake services: Using existing forms that sync with your CRM/scheduler or new forms created on our end.
  6. Appointment scheduling: Scheduling new client consultations and existing client appointments.
  7. Detailed message taking: Collecting accurate, detailed information from your callers for you to review.
  8. Overcoming sales objections: Sales-trained receptionists confidently handle common objections and help move qualified callers forward.
  9. Payment processing: Processing payments from your leads and existing clients.
  10. Outbound calling: Placing outbound calls on behalf of your law firm.
  11. Bilingual legal answering: Spanish-speaking bilingual virtual legal receptionists.
  12. Clio Grow integration: Sending your new qualified leads right to your Clio Grow inbox.

FAQ

Legal Answering Service FAQs

  • How many virtual receptionists will be answering my calls? You’ll have a team of 8-10 Virtual Legal Receptionists answering your calls.
  • Can my Virtual Legal Receptionists make outbound calls? Absolutely! Your team of Virtual Legal Receptionists can contact clients, leads, or colleagues.
  • What will my Virtual Legal Receptionists say on the phone? Your call scripting is completely customizable!
  • Do you offer bilingual answering services? Yep! We have a team of bilingual Spanish-speaking Virtual Legal Receptionists.
  • What hours is the Legal Answering Service available? Monday–Friday, 5 AM–5 PM PT.

Example tasks

Delegate the dull stuff.

  • Inbox management
  • CRM management
  • Sales outreach
  • Lead qualification
  • Calendar management
  • Detailed client intakes
  • Document drafting & prep
  • Client billing & AP/AR
  • Project & office management
  • Client communications
  • Appointment reminders
  • Translation services
  • Case management
  • Fact-checking & proofreading
  • Legal research

Virtual Legal Assistant FAQs

  • How many Virtual Legal Assistants will I have? Most commonly, one, but more can be matched.
  • Where are Back Office Betties Virtual Legal Assistants located? 100% are located in the United States.
  • What hours will my Virtual Legal Assistant be available? Typically during normal business hours.
  • What if I don't like my Virtual Legal Assistant? You can be matched with a new Virtual Legal Assistant at no additional charge.